Virtual Reference Librarian 3

Rebecca came to me with the question, "I am looking for a full-text article on school library administration. Can you help me find articles on this topic?" I restated her question for clarification and escorted her to the library catalog. We clicked on databases and articles, library/information services, and then clicked on ERIC. In the search box we typed, "school library administration," clicked the full text box, and typed in 2005-2009 for the years to search between. 50 articles came back and I showed her how to narrow the results using the left hand column. We clicked on library administration and 30 results returned. This pleased the client and she was able to read throught the titles.